Snowsports Lesson Policies
Online Reservations and Discounts: To receive online rates orders must be placed online in advance. Lessons are available for booking online until 8am on the day of the lesson after this time please contact our Snowsports Center for availability. All walk-in lessons are booked at our window rates.
Lesson Cancellation: Lutsen Mountains Snowsports Center has a 72-hour cancellation policy. You may receive a full refund if you cancel a lesson 72 hours prior to the date of the lesson. Due to high demand, there will be no refunds for lesson canceled within 72-hours.
Refusal Policy: Lutsen Mountains reserves the right to refuse a child due to age, communication barriers, tardiness, behavior, availability, or readiness for the program.
Other Participation Policies, specific to kid's programs: Children in lessons should be prepared to ride lifts with snowsports instructors, other children or by themselves. Your child will not always ride ski lifts with an instructor, if you want your child to always ride with an instructor, you must arrange for a one-to-one private lesson.
Your child must be toilet trained - not in diapers or pull-ups for on-snow programs.
Instructors will do their best to promote fun and information learning, however, they will not force a child to participate and our staff will notify you to come pick them up. Lutsen Mountains does not refund money for children who do not want to be on snow and are in our care.
If your child is experiencing any flu-like symptoms, please refrain from bringing them into our program. If they should suddenly develop any flu-like symptoms while in our care, our staff will notify you to come pick them up.
We do not allow peanut butter or peanut products in our facility.
Cell phones are prohibited during children's lessons. We suggest that all devices are left with a parent and/or guardian if a device is left in our Snowsports Center Lutsen Mountains is not responsible for the device if it is lost or stolen.