FAQs
Common Questions About a Visit to Lutsen
Do you have to know which days you are skiing?
Yes, lift tickets at Lutsen Mountains are date-specific. Lutsen Mountains will continue to implement a daily capacity limit on skier visits during the 2023 – 2024 season to improve the guest experience, this will create a number of sold-out days.
Do you offer night skiing?
We do not offer night skiing at Lutsen Mountains. Our sister resort, Granite Peak, in Wausau, WI does offer night skiing if this is an amenity you are interested in as a part of your ski vacation experience.
Is a lift ticket required if I book a lesson?
Yes, a lift ticket is required for all lessons and are not included in the price of a lesson with the exception of our Adult First Timers Ski Package.
How do I get my lift ticket?
Our ticketing office is located at the base of the Summit Express Gondola. Please have all Release of Liability waivers for each member of your group completed prior to entering line queue. Eagle Ridge Resort and Caribou Highlands Lodge offer ticket printing as a part of their guest amenities for lodging guests during check-in.
What is an RFID card?
An RFID card is the media in which your lift ticket will be loaded onto. Lutsen Mountains utilizes RFID (Radio Frequency IDentification) gates at each lift, these gates will scan your RFID card to confirm your access to the slopes. Check out this video put together by our sister resort, Granite Peak. Video
Is my lift ticket good for all four mountains?
Yes, Lutsen Mountains lift tickets are valid for all four mountains.
Do I need a gondola ticket if I have a lift ticket?
No, Lutsen Mountains lift tickets include access to the Summit Express Gondola.
How do I get my rental equipment?
Upon arrival, you will redeem your online order at the Lutsen Mountains Ticket Office. After you have redeemed your order & picked up your rental vouchers head next door to our rental shop where you will fill out your rental paperwork and collect gear. PRO TIP: Lockers are available in our rental shop and the lower level of the Scandinavian Chalet.
When can I get my rentals?
The rental shop opens at 8:30am Monday-Friday, and 8:00am on Saturdays, Sundays, and Holiday periods. If taking a lesson plan to be onsite 60-90 minutes prior to your scheduled lesson time. Rentals are available for pick-up the day prior to use between the hours of 1:00pm-3:00pm.
Do I keep my rentals overnight?
Yes, all rental equipment should be kept for the duration of your visit and should not be returned prior.
Where do I park?
Parking is available at the gondola base area, along the ski hill road, and in our overflow parking lot. On weekends and peak dates, all guests should anticipate parking in our overflow parking lot which is located across from Caribou Highlands Lodge. Parking attendants will direct traffic and a ski hill shuttle will be available to bring guests and their gear to our gondola base area.
Should I take a lesson?
Lessons are suggested for all guests who are looking to gain in ability and/or comfort on their equipment. Private lessons are offered daily with group lessons available on Saturdays and Holiday periods.
How to Use Your RFID Card
Please do not put your RFID card in a pocket with any other items, such as keys, credit cards, or phones.
Pick up your RFID pass
Place pass in a pocket on left-hand side
Proceed through the gate
Our Location
Need Assistance?
For questions about the resort or assistance booking your visit to Lutsen, please contact guest services by calling 218-663-7281 or by emailing ski@lutsen.com.
