Housekeeper
Seat: Housekeeper
Department: Housekeeping
Reports To: Head of Housekeeping
**In Shift Reporting: Housekeeping Supervisor
Status: Seasonal or Year-Round, Full-Time or Part-Time
Age Minimum: 16
Compensation: $18
Seat Overview
The Housekeeper is responsible for cleaning guest rooms, condos, and assigned public areas to ensure all spaces are clean, organized, and guest ready. This role plays a critical part in delivering a positive guest experience by maintaining high cleanliness and presentation standards across the resort.
Seat Purpose
Deliver clean, comfortable, and guest-ready rooms and public spaces that reflect resort standards.
Key Accountabilities
- Room Execution & Presentation: Clean assigned rooms and condos to resort standards, ensuring consistent quality, proper setup, and guest-ready presentation.
- Public Space Support: Maintain cleanliness of hallways, restrooms, base areas, and shared guest spaces as assigned.
- Room Readiness Awareness: Maintain awareness of daily room priorities and unit conditions, ensuring maintenance concerns are identified and reported promptly.
- Guest Service Support: Respond professionally to guest requests and assist with urgent turnovers or service needs when required.
- Peak Operations Support: Assist with deep cleans and high-volume turnover days to maintain operational flow and readiness.
Culture Fit
Successful team members in this role demonstrate the following characteristics:
- Hospitality-Focused: Takes pride in creating clean, welcoming spaces that enhance the guest experience.
- Team-Oriented: Works collaboratively with coworkers to support daily operations and team success.
- Composed Under Pressure: Maintains focus and efficiency during high-volume turnover periods.
- Detail-Oriented: Consistently delivers high-quality work with strong attention to cleanliness and presentation.
- Accountable: Takes ownership of assigned rooms and responsibilities and follows through on expectations.
- Adaptable: Adjusts to changing priorities, staffing needs, and operational demands.
Qualifications & Competencies
Required
- Strong attention to detail
- Ability to work independently and manage time effectively
- Reliable attendance and punctuality
- Ability to follow cleaning procedures and standards
Preferred
- Previous housekeeping or hospitality experience
- Experience working in hotels, resorts, or lodging environments
Physical & Environmental Requirements
- Frequent standing, walking, bending, and lifting
- Ability to lift up to 40 lbs (linens, supplies, equipment)
- Repetitive cleaning motions throughout the shift
- Exposure to cleaning chemicals and indoor/outdoor environments
- Availability for weekends, holidays, and peak operating periods
Disclaimer: The statements above describe the general nature of the seat, including its purpose and core accountabilities. They are intended to outline the primary areas of responsibility and the level of work expected for this role but are not an exhaustive list of all duties, responsibilities, or skills required. Team members may be asked to support additional operational needs as business conditions require. As a recreational hospitality business, availability during peak periods—including weekends, holidays, and high-traffic resort events—is an essential expectation for this role.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed. In addition, as we are a recreational business, availability on peak holiday timeframes and weekends is required.
