Ski Instructor
Position: Ski Instructor
Department: Snow Sports
Direct Report: Snow School Manager
Time: Part-time | Full-time Seasonal
Wage: $18 per hour (starting)
Benefits: On hill Perks for employees and their families at all MFSR (Midwest Family Ski Resorts) locations
Company Overview:
Midwest Family Ski Resorts (MFSR) represents three of the Midwest’s oldest and largest mountain resorts: Granite Peak (WI), Snowriver (MI), and Lutsen Mountains (MN). As a multi-generational, family-owned and operated collection of ski areas, we pride ourselves on welcoming Midwest families, friends, and visitors to the slopes. Our culture is grounded in team-focused values, with team members who take initiative, adapt to change, and collaborate to create great experiences. Together, we make memorable moments that keep communities and guests returning year after year.
Role Overview:
Ski Instructors provide high-quality instruction to individuals and groups in a safe, supportive, and fun environment. This role requires strong communication skills, guest service focus, and a passion for sharing the love of skiing with others.
Responsibilities:
- Provide safe, professional, and fun instruction to students of all ages.
- Assist students to achieve their goal of improvement.
- Provide feedback to students or to students’ parents regarding progress made in the lesson and what to work on next.
- Upholding the highest levels of guest safety on varied terrain with varying weather conditions.
- Ensuring that students are matched to appropriate instructor skill levels and work with supervisors/managers to make appropriate changes when necessary.
- Communicating instructions and helping guests to their feet during a lesson; lifting children by the vest (if applicable).
- Supervising children in class at all times; assisting at lunch and snack times; ensuring return of children to identified guardians.
- Maintain a professional attitude and represent MFSR values.
- Adhere to the Alpine Responsibility code at all times,
- Wear a properly assigned uniform.
- Exceed expectations by going out of your way to assist all guests, being courteous, friendly, and informative, ensuring the ultimate customer service experience on the mountain.
- Answer guest inquiries and resolve problems quickly and effectively.
- Foster an atmosphere of safety and cooperation and promotes positive teamwork amongst your team members.
- Carry out other related duties as assigned.
Qualifications:
- Advanced skiing proficiency required.
- Strong communication and guest service skills with all age groups.
- Team-oriented with a professional attitude.
- Able to work in inclement weather, including extreme cold (-20°F), wind, and snow.
- Available to work holidays and weekends (weekday shifts may also be available).
- Physically able to lift, stand, walk, stoop, kneel, crouch, and reach frequently.
- Previous ski instruction experience preferred but not required.
- Prior experience working with youth (e.g., coaching, camps, lifeguarding, scouting, or similar roles) preferred.
- Knowledge of the local area/resort a plus.
Work Environment : This role requires working both indoors and outdoors in a variety of weather conditions. Instructors must be comfortable walking on uneven or slippery terrain, climbing and descending stairs, and standing or skiing for extended periods of time.