Lift Operations
Position: Lift Operator
Direct Report: Reservation Manager
Department: Reservations
Season: Seasonal (Summer & Winter Seasons)
Time: Full-time | Part-Time
Wage: $16.00
Benefits: On hill Perks for employees and their families at all MFSR locations
Company Overview:
Lutsen Mountains Resort is a part of Midwest Family Ski Resorts, a multi-generational family-owned and operated mountain resort with 3 of the oldest and largest resorts in Minnesota, Wisconsin, and Michigan. Our company culture reflects family focused values due to our family ownership, our management team, and our guests, who are primarily Midwest families. We rely on team members who are excited about taking ownership of their role, adapting to change, and working collaboratively with our family of team members.
Overview:
Lift Operations is a team-oriented department focused on providing our guests with excellent customer service. In addition to maintaining lift stations and assisting guests onto carriers, lift operators are hosts and information centers. This is a physically demanding position requiring long hours and working in inclement weather.
Responsibilities
- Assist all passengers in the safe loading and unloading of the ski lift
- Maintain load and unload ramps and areas around all lift stations
- Identify and report any unusual problems or hazardous conditions to ensure the public’s safety
- Be familiar with all policies, procedures and rules regarding operating and riding lifts
- Perform daily pre-operation inspections and post-operation shutdown procedures
- Assist with any necessary projects, such as fencing, maze set-up, and sign replacement
- Have a welcoming and positive demeanor while greeting guests loading chairs
- Monitor pass and ticket scans to verify they are being used by the purchaser
- Assist with base area snow removal and salting
Qualifications
- Must be 18 years or older
- Must be able to work in adverse weather conditions for extended periods of time
- Must be able to lift 50lbs as well as twist, turn, and drag equipment
- Must be able to handle stressful, noisy, crowded, and distracting situations
- Must be comfortable interacting with guests in a friendly and helpful manner
- Must have effective communication skills
- Must be able to make quality decisions and to motivate and direct others
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed.