Essential Duties and Responsibilities

Include the following:

  • Maintain resort standards of cleanliness and understanding and follow pre-established guidelines and direction from the manager or supervisor.
  • Completes daily routes to various hotel areas to ensure overall cleanliness of rooms, restrooms, outlying areas, and departments.
  • Transport and carry cleaning supplies including a housekeeping cart, vacuum, and sanitizers to/from the various resort and outlying areas. 
  • Clean hotel units, common areas, restrooms, hallways, lounges, and corridors to ensure health and quality standards are met. 
  • Pick up trash and debris, empty wastebaskets, and transport waste to disposal areas. 
  • Sweep, scrub, wax, and/or polish floors using brooms, mops, and/or powered scrubbing machines. 
  • Clean rugs, carpets, upholstered furniture, and draperies using vacuum cleaners and/or shampooers.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. 
  • Replenish supplies, and toiletries in restrooms and communicate the need for cleaning products to the manager or supervisor.
  • Respond to room calls.
  • Performs other tasks and/or related duties as assigned or required by management and supervisors. 
  • Helps to maintain resort and common areas including; shoveling and garbage pick-up. 
  • Cooperates with uniform standards.
  • All other duties as assigned.

Qualifications/Skills and Knowledge Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsible accommodations may be made to enable individuals with disabilities to perform essential functions. 

  • Must be able to provide consistently friendly and efficient service to our guests
  • Must be dependable and work as a team
  • Must use time efficiently; works quickly
  • Must meet productivity standards
  • Ability to deal with frequent change, delays, or unexpected events
  • Is consistently at work on time; ensures work responsibilities are covered when absent
  • Follows instructions, responds to management direction
  • Identifies and resolves problems in a timely manner
  • Balances team and individual responsibilities
  • Flexibility to work evenings, weekends, and holidays required and willingness to flex up or down in scheduled work hours (based on business needs)

Education and/or Experience

Prior housekeeping experience is a plus but not required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

  • Routine exposure to inclement weather, freezing conditions, and outdoor elements (snow, sleet, rain, etc...) during the course of the day. 
  • Constant walking through resort facilities, up/downstairs, and frequent standing, stooping, kneeling, crouching, or crawling to clean designated areas. 
  • Must be able to lift up to 50lbs.

Starting Wage

  • $17-$20/hour
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Please read the statement below before submitting your application.

I hereby certify that the information given by me is true in all respects. I authorize Lutsen Mountains and their representatives to contact my prior employers and all others for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize employers, schools and other persons named on this application to provide any information or transcripts requested. I understand that misrepresentation of omission of facts may result in refusal to hire or termination of employment.

Employment with Lutsen Mountains is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States.

In the event that I am employed, I understand that I must comply with all company policies and rules.

I further understand that employment and compensation can be terminated with or without cause or notice, at any time at the option of Lutsen Mountains or the employee. This application is not a contract of employment between the applicant and Lutsen Mountains. No words or actions of the company, including employment offers or terms and conditions of employment are intended to establish an implied or expressed employment contract.