Facility Maintenance Technician (I, II, & II)
Seat: Facility Maintenance Technician (I, II, & II)
Department: Mountain Operations
Sub Department: Facility Maintenance
Location: Granite Peak, Snowriver, or Lutsen Mountains
Reports To: Facility MX Manager
Status: Fulltime Year-Round or Seasonal
Compensation:
- Hourly Rate: $21.00-$34.00 (pending proven experience)
Benefits: 401K | Health, Dental, & Vision Insurance | HSA (Health Savings Account) | FTO (Flexible Time Off) | Sick Time | Season Pass
Seat Overview
The Facilities Maintenance Technician supports the safe, reliable, and efficient operation of resort facilities through preventative maintenance, repair work, inspections, and general facility upkeep. This role is responsible for maintaining building systems, responding to maintenance requests, supporting exterior and snow operations, and helping ensure all guest and staff environments remain operational, clean, and guest-ready.
Facilities Maintenance Technicians may operate at varying levels (Technician I, II, or III) based on technical experience, independence, troubleshooting ability, and operational leadership. Higher-level technicians are expected to demonstrate increased technical expertise, system ownership, and support of team development and operational coordination.
- Technician I - Performs entry-level maintenance and preventive maintenance tasks under guidance while developing technical knowledge of resort systems and operations.
- Technician II - Performs skilled maintenance work independently across multiple systems and demonstrates strong troubleshooting and work order ownership.
- Technician III (Senior Technician) - Provides advanced troubleshooting, technical leadership, system ownership, and mentorship support while assisting with operational coordination and complex repairs.
This role requires technical aptitude, sound judgment, adaptability, and the ability to work effectively in both independent and team-based environments across changing operational conditions.
Seat Purpose
Perform skilled maintenance and repair work to keep facilities safe, operational, and guest-ready.
Core Accountabilities
- Maintenance Execution: Complete assigned repairs, inspections, and preventive maintenance tasks across HVAC, plumbing, electrical, mechanical, utility, and building systems.
- Responsiveness: Respond promptly to work orders, operational issues, and facility concerns to minimize downtime, operational disruption, and guest impact.
- Facility Appearance: Maintain the cleanliness, functionality, and presentation of public spaces, lodging units, exterior areas, and on-hill facilities.
- Safety & Compliance: Follow all safety procedures, lockout/tagout practices, PPE requirements, and maintenance standards while identifying and reporting hazards or unsafe conditions.
- Snow & Exterior Duties: Support snow removal, salting, exterior upkeep, lighting maintenance, and grounds support to maintain safe and accessible facilities.
- Documentation & Reporting: Accurately complete work orders, inspection records, maintenance logs, preventive maintenance documentation, and vehicle or equipment reporting.
- Team Collaboration: Communicate effectively with Supervisors, FMX leadership, Lodging, and Operations teams while proactively identifying equipment, supply, or facility needs.
Culture Fit
- Reliable & Accountable: Follows through on responsibilities, responds to operational needs, and can be counted on to support the team consistently.
- Safety Mindset: Prioritizes safe work practices, maintains awareness of hazards, and supports a safe environment for guests and staff.
- Adaptable & Team Oriented: Works effectively across changing operational priorities, weather conditions, and departmental needs while supporting team success.
- Pride in Facilities: Takes ownership in maintaining clean, functional, and guest-ready facilities that reflect resort standards.
Qualifications & Competencies
Required Qualifications
- High school diploma or equivalent preferred
- Ability to safely operate maintenance tools and equipment
- Valid driver’s license preferred or required based on operational needs
- Ability to work independently and adapt to changing operational priorities
- Ability to work flexible schedules including weekends, holidays, evenings, and peak operational periods
- Ability to perform physical work in indoor and outdoor environments, including lifting up to 50 lbs and working in varying weather conditions
Preferred Qualifications
- Prior facilities maintenance, mechanical, construction, custodial, or trade-related experience
- Basic knowledge of HVAC, plumbing, electrical, mechanical, or building systems
- Experience operating maintenance equipment, snow removal equipment, or utility vehicles
- Hospitality, lodging, resort, or commercial facilities experience
- Pool/spa maintenance experience or CPO certification preferred for applicable assignments
Required Competencies
- Technical Aptitude: Demonstrates mechanical ability, troubleshooting skills, and willingness to continuously develop technical knowledge across building systems and resort operations.
- Problem Solving: Identifies issues quickly, applies practical solutions, and escalates concerns appropriately when needed.
- Operational Awareness: Maintains awareness of facility conditions, operational priorities, and guest-impacting issues while responding appropriately to changing needs.
- Communication: Communicates clearly and professionally with team members, supervisors, and operational departments.
Disclaimer: The statements above describe the general nature of the seat, including its purpose and core accountabilities. They are intended to outline the primary areas of responsibility and the level of work expected for this role but are not an exhaustive list of all duties, responsibilities, or skills required. Team members may be asked to support additional operational needs as business conditions require. As a recreational hospitality business, availability during peak periods—including weekends, holidays, and high-traffic resort events—is an essential expectation for this role.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed. In addition, as we are a recreational business, availability on peak holiday timeframes and weekends is required.
