Snowsports Center FAQs
Why should I take a lesson?
Lessons help you learn safer, faster, and correctly. Through a lesson, you can reach towards many goals including gaining confidence, discovering new terrain, or even learning for the first time. Although your friends and family may be willing to teach you, let our staff give you the best experience.
Can I wait until I get to the ski hill to buy a lesson?
Yes, however, classes are based on availability and can book out in advance. Online reservations not only guarantee your spot in a class, they are purchased at reduced rates. Check our calendar for availability on your preferred date.
Are rentals or lift tickets included in the lesson price?
Sorry, but they are not included. However, we do offer discounted pricing with an advance purchase online at Lutsen.com.
Preparing for a lesson
How should I prepare for a lesson?
- Purchase your lift tickets and rentals. Lift tickets and rentals are not included in the lesson price. We offer discounted pricing with an advance purchase online at Lutsen.com, these items can also be purchased upon arrival. We offer single day items at our Snowsports Center or multi-day items at our Ticket Office.
- Arrive Early-our ticket office opens at 8a on weekends/Holidays and 8:30a midweek and we suggest arriving at this time when you have booked a morning lesson. We suggest at least 90 minutes to redeem your orders, purchase needed items and suit up for your class.
- Be dressed and ready to hit the slopes 15 minutes prior to your lesson time. Students will need to arrive at the Snowsports Center dressed and ready to go. You will want your lift ticket secured to your snow attire with your confirmation in hand. Upon check-in, we will redeem your order, process necessary paperwork and connect with class instructor.
What should I bring?
- Warm clothes – long johns, a single pair of socks, snow attire, helmet or hat, gloves (please bring a second pair for children) and goggles.
- Your equipment (boots on) and your lift ticket.
- Confirmation page for your online lesson reservation.
- Positive attitude!
Where do I meet my instructor?
Check in 15 minutes prior to your lesson time at our Snowsports Center with your equipment (but please leave it outside of the building). Our Snowsports Center is centrally located in front of the Scandinavian Chalet next to the fire pit. After check-in, private lessons will meet with their instructor in our courtyard while our group classes will be directed to meet their instructor at our Flapjack learning area.
Are helmets required?
No. Although they are not required, they are strongly recommended and can be rented through our rental shop or purchased at our Mountain Shop. We do also recommend goggles and will require them for children on below zero or high wind days.
Do students need poles for class?
Children will not use poles in group lessons. Adults are welcome to use poles.
What should I expect from my child's lesson?
Our Snowsports Center is a beginner based center focused on instilling the proper techniques and love for the sport to our newest generation. Our group lessons are for levels 1-4 and are all based on Ullr Mountain which is designated as our learning terrain. Each child learns at their own speed and after each class students will have a session review available to take home.
What age do you start teaching children?
Starting at age 3 we offer 30-minute private ski classes, with full hour classes available for children 6+. Our Kinderschool group program is available for children ages 4-5 with our Mountain Rangers program for those ages 6-12. Our snowboarding programs begin at age 7.
Are you strict on ages for classes?
Yes. These age breakdowns work the best for kids learning styles and our terrain.
Can two students be in the same class if they are at different ability levels?
It is best for skiers to be in the level class best suited to their current abilities. Young siblings and friends will be able to see each other on the hill and in our building during breaks even if they are in different classes.
What is the children's lunch for all-day group classes?
Children have a choice of chicken fingers, a cheeseburger or Rosie’s chili with our lunch provided programs. Please alert our staff of any allergies your child may experience.
Why do Kinderschool classes use the magic carpet and not the lift?
Our safety rules require each child 5 and younger to have assistance riding the chairlift by an adult. Therefore, the class, as a group, must stay at the Magic Carpet conveyor belt which accesses our beginner terrain.
Do students need a lift ticket to ride the magic carpet during class?
Yes. Everyone must have a lift ticket to use the magic carpet. For children 5 years and younger request a free "tot" ticket when other lift tickets are purchased at the window.
Can I watch the lesson?
While it is exciting to watch your child test out this exciting sport we do ask for non-students to stay off of our learning terrain. This offers students the ability to focus on their teacher and the skills they are newly acquiring. The third floor of the Scandinavian Chalet is a great place to see beginners on the Magic Carpet and Flapjack.
How do I know what ability level I am?
Our ability level page will help you determine what the student's current skills are and what level you should reserve. Ability Levels
The class I want is not an option on the calendar date I selected. Why not?
Our classes are subject to availability. Some classes are only offered during peak vacation times and it is possible that the class may be full at this time. You can check again closer to your arrival date for availability or email [email protected] to be added to our waitlist.
How can I register for a multiple-hour private lesson or another type not listed in the programs?
We can provide customized lessons. Contact our Snowsports Center by calling (218) 406-1325 to check availability and options.
Are there any packages that include free lessons?
Our First Timer package is available for first-time skiers and includes a 10:45a lesson, standard ski rental, and lift ticket for our Magic Carpet conveyor and Flapjack run. This package is based on availability and can be booked by calling 218-406-1325.
Cancellations and Changes
What is your cancellation policy?
When you reserve lessons, your credit card is charged the full price. You may receive a full refund if you cancel a lesson 72 hours prior to the date of the lesson. Within 72 hours, the full cost of the lesson is non-refundable.
How can I change or cancel a lesson after I reserved it?
Contact us at (218) 406-1325 and we would be happy to assist you.
What happens if the weather is bad?
We are hearty people in Minnesota and cold weather is a regular part of our ski season. Students can dress for the weather and have a great time even on a cold day. If the temperatures are extreme, our management may cancel lessons and offer rainchecks to guests. If a student chooses not to participate while lessons are operating, the cost of the lesson will not be refunded.